The UX of About Us pages plays a vital role in introducing your organization or brand to visitors. These pages provide key information about your company, including its mission, values, history, and team.

The goal is to create a compelling user experience that builds credibility, fosters trust, and establishes a meaningful connection with your audience.

Company Objective (Why we do it)

Clearly articulate the overarching goal of your company and how it aligns with addressing the needs and aspirations of your target audience. This helps users understand the purpose and direction of your organization.

company ux goal best practice
Search Engine Journal highlights their company at the very beginning of the About Us page

Highlight Company History (What’s our origin)

Dedicate a section on the “About” page to provide an overview of your company’s history, key milestones, and notable achievements.

By sharing your journey, you create a sense of credibility, longevity, and expertise, which can instill trust and confidence in your audience.

history of company ux best practices about us
Hubspot highlights key company moments with a timeline

Showcase Team Members (Who we are)

Introduce the key individuals behind your brand or company by featuring their photos, bios, and roles on the “About” page. This humanizes your brand, builds trust, and helps users connect with the people behind the scenes.

meet our team ux best practices about us
Cloud Horizon provides the listing of the members, by hovering over the members’ pictures, users have access to a younger picture which helps create proximity with users

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Emphasize Company Values and Culture: (What do we believe)

Use the “About” page to showcase your company’s core values and culture. Clearly articulate the guiding principles that drive your brand, such as integrity, innovation, sustainability, or customer-centricity.

Explain how these values are integrated into your business practices, decision-making processes, and customer interactions. This demonstrates transparency, authenticity, and a commitment to delivering exceptional user experiences.

about us page best practices values
Trading View highlights their 3 key principles

Showcase Company Location: (Where we are)

Include information about your company’s location on the “About” page. Highlighting your physical presence or geographic reach helps establish a sense of trust and relatability for your audience.

location ux best practices about us page
Ahrefs gives a superb overview of the different locations with pictures and immersive videos

Communicate Your Vision: (Where are we heading to)

Clearly articulate your company’s vision on the “About” page. Share your aspirations, long-term goals, and the impact you aim to create in your industry or the world. This helps users connect with your purpose and understand the broader mission behind your brand.

shopify ux best practices about us pages
Shopify goes all about long-term goals on their About Us page

Include a Contact/Call to Action Section:

Create a dedicated contact or call to action section on the “About” page. Provide clear and visible options for users to get in touch with your company, whether it’s through a contact form, email, phone number, or social media channels. This makes it easy for users to engage with you and take the desired action.

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